Shipping policy

Shipping Policy

At Called Upward, we’re excited to get your order to you! ✈️

Processing Times

All orders are made and prepared with care. Please allow 2–7 business days for your order to be processed before it ships.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping Times

After your order has been processed, estimated delivery times are:

Standard Shipping: 3–7 business days
International Shipping: Delivery times vary depending on the destination and customs.

Please note that shipping times are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, customs, or other circumstances outside of Called Upward’s control may occur.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and available shipping options.

Incorrect or Incomplete Addresses

Please make sure your shipping information is correct before placing your order. Called Upward is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We’ll do our best to help, but we cannot guarantee that changes can be made after an order has been placed.

Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or marked as delivered but you cannot locate it, please contact us at called.upwardinfaith@gmail.com and we’ll be happy to help you determine the next steps.